Lithia, FL & Surrounding Areas

Privacy Policy

Privacy Policy

Duty Calls Hauling LLC

1. Introduction

Duty Calls Hauling LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.dutycallshauling.com), contact us, or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Address (for service requests)

  • Any information submitted through contact forms or booking requests

B. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

  • Email address

C. Communication Data

  • SMS/text message interactions

  • Email communications

  • Call logs or inquiries

3. How We Use Your Information

We use your information to:

  • Provide junk removal and hauling services

  • Respond to inquiries and customer service requests

  • Promotions (if opted in)

  • Schedule appointments and send confirmations

  • Send updates related to your service

  • Improve our website and services

  • Comply with legal obligations

4. SMS/Text Messaging (A2P Compliance Section)

By providing your phone number, you consent to receive SMS messages from Duty Calls Hauling LLC related to:

We may share your information with:

  • Service updates

  • Customer support

  • Follow-ups and reminders

  • Message Frequency

  • Message frequency may vary depending on your interaction with our services.

  • Message & Data Rates

    Message and data rates may apply based on your mobile carrier.

  • Opt-Out Instructions

    You may opt out of SMS communications at any time by replying: STOP

  • After opting out, you will no longer receive SMS messages unless you re-subscribe.

  • Help Instructions

    For assistance, reply: HELP

    or contact us at:

    Email: [email protected]

    Phone: (941) 999-8373

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (e.g., scheduling software, CRM systems)

  • Legal authorities when required by law

  • Payment processors (if applicable)

  • All third parties are required to maintain the confidentiality of your information.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve marketing efforts

  • You can disable cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Opt out of communications

  • To exercise these rights, contact us at:

    [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not directed toward individuals under 13 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Duty Calls Hauling LLC

Lithia Springs Rd, Fish Hawk, FL 33547

E-mail: [email protected]

Phone Number: (941) 999-8373

Contact Us

© 2026 Duty Calls Hauling LLC. All rights reserved.

Owned & Operated by Michael Murray, Retired Special Forces Green Beret.